COVID-19 Churchland & North Suffolk Animal Clinic’s Action Plan At Churchland & North Suffolk Animal Clinics, we are focused on continuing to deliver exceptional medical service to all of our patients. More than ever, in light of the evolving COVID-19 (Coronavirus) situation, we are focused on the health and safety of all our clients, patients and employees, without compromising the quality of our veterinary services. We are following the latest information, protocols and tools from the world’s leading health experts and government authorities – including the World Health Organization and Centers for Disease Control – to maximize the effectiveness of our response. Beginning 3/20/2020, we will begin strict social distancing per the recommendations of the CDC and WHO. This distancing will include 100% curbside interaction for appointments and product/medication pick up. Humane Euthanasias will be the only exception for entrance to our facilities. With this exception, we must continue to restrict human interactions, therefore we kindly request only one family member accompany the patient. In the interest of all of our clients and staff, Churchland & North Suffolk Animal Clinic teams requests that any clients who are exhibiting symptoms such as fever, cough, shortness of breath or breathing difficulties refrain from coming to the facility and have a family member or friend bring their pet or reschedule the appointment entirely. Churchland & North Suffolk Animal Clinic staff members will be minimizing direct human-to-human contact while following all CDC recommended hygiene practices. We have heightened our already stringent practices around sanitation, disinfection and cleaning, plus specific measures based on the guidance of local health authorities. The WHO has several recommendations to reduce exposure to a range of illnesses, including hand and respiratory hygiene as well as safe travel practices. We are doing everything we can to provide a safe and sanitary experience when you visit us. Thank you for your understanding and cooperation as we work through this together. Sincerely, Churchland & North Suffolk Animal Clinics Due to growing concern of COVID-19 and in an effort to minimize potential exposure to clients and staff members, North Suffolk Animal Clinic will not be permitting any clients to enter our facility as of Friday, 3/20/2020. We will be providing curbside concierge service for all appointments, medication and product pickups, and specimen drop off’s. We thank you in advance for your patience & understanding. Upon arrival at North Suffolk Animal Clinic, please call 757-483-3800, select option 1, and inform the staff of your name, pet’s name and what you are here for. Please also let them know the make and color of your car. · For Exams/appointments:
· For Surgery and Procedure Drop-offs/Pick-ups:
· For Medication, Food & Product Refills
· For Humane Euthanasia Appointments
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